Privacy policy

Cookie policy

With this Cookie Policy we give a brief explanation of what cookies are, how we use them, the types of cookies we use, the purpose for which we use cookies, the information we collect using cookies, how long the data collected through cookies is stored, and can you control the cookies.

What are cookies?
Cookies are small text files that are stored on your computer or mobile phone by the websites you visit and are not used for your identification.

Is there a possibility to turn off / control the cookies?
Accepting the above cookies is not mandatory for working on the website, but they would provide you with a better user experience.
You can delete or block them if you want, but if you do, some features of this site may not work properly.

What cookies do we use, for what purpose and duration?

The cookies we use on our website are described in detail below:

1.Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

2. Functional

Disabled           Enabled

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

3. Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

__utma

2 years

This cookie is set by Google Analytics and is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics.

__utmc               

session

The cookie is set by Google Analytics and is deleted when the user closes the browser. It is used to enable interoperability with urchin.js, which is an older version of Google Analytics and is used in conjunction with the __utmb cookie to determine new sessions/visits.

__utmz               

6 months

Google Analytics sets this cookie to store the traffic source or campaign by which the visitor reached the site.

__utmt

10 minutes

Google Analytics sets this cookie to inhibit request rate.

__utmb

30 minutes

Google Analytics sets this cookie, to determine new sessions/visits. __utmb cookie is created when the JavaScript library executes and there are no existing __utma cookies. It is updated every time data is sent to Google Analytics.

Functional

__fb_chat_plugin

never

This cookie is used to track the user’s interaction with facebook chat widget.

messaging_plugin_https://avicenalab.com.mk/_148011668584053

never

This cookie is used by Facebook to enable its chat widget functionalities.

4. Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

CONSENT

16 years 2 months 25 days 14 hours 15 minutes

YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

5. Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

6. Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

This Privacy Policy provides you with information about the personal data processing we perform when you visit our website, ie information about the controller, personal data protection officer, personal data subjects, personal data we process, way of collecting personal data, purpose of processing, period of storage of personal data, users of personal data, as well as your rights regarding personal data.

1. Controller
The controller of the personal data that we process through the website is the Company for trade and services PHO AVICENA LABORATORY, Skopje, with headquarters at Blvd. 8th of September number 2, Skopje and EMBS:6049028.

2. Personal Data Protection Officer
Our personal data protection officer is Maja Klifova, with an e-mail address maja.klifova@avicenalab.com.mk which you can contact if you need information to exercise / protect your rights in the field of personal data.

3. Personal data subjects, personal data, the way we collect personal data and the purpose of processing
Personal data that you voluntarily submit to us:
• Information that you submit to our e-mail address if you want to apply for employment:

– name and surname;
– date of birth;
– gender, address;
– inhabited place;,
– contact number;
– e-mail address;
– personal data that you submit to us in your CV;

• Information that you submit in the Contact field, if you want to contact us:

– name and surname;
– e-mail address;
– personal data contained in your message.

Other data collected during your visit to the website

During your visit to the website, other data can be collected, such as the name of the Internet browser, the type of computer, the name of the operating system, IP (Internet Protocol) addresses, etc. By collecting this data you are not identified. At the same time, we can collect certain data with the cookies we use, for which you can find more information in the Cookie Policy.

4. Users of personal data
The processing of personal data is performed by employees of PHO AVICENA LABORATORY Skopje who are properly trained for personal data protection, whereby we do not submit your personal data for use to third parties, unless we are legally obliged to do so at the request of a competent authority.

5. Period of storage of personal data
The data that you submit to us when filling out an employment application is kept within one year, unless an employment relationship has been established with you.
The data that you submit to us through the Contact field or through our e-mail address are stored depending on the content of the message, in accordance with the law and our internal acts.

6. Your rights regarding the processing of personal data
Your rights regarding the processing of personal data are the following:
• the right to be informed about the processing of personal data;
• right to access personal data;
• the right to correct and delete personal data;
• the right to restrict the processing of personal data;
• right to object;
• the right to submit a request to the LPDP in accordance with Article 97 of the Law on Personal Data Protection.

7. Withdrawal of consent
You have the right at any time to withdraw your consent to the processing of personal data that we have processed on that basis through an appropriate address to our personal data protection officer.
Withdrawal of consent does not affect the lawfulness of the processing which was based on the consent before it was withdrawn.

8. Changing the Privacy Policy
The privacy policy may be amended to take effect from the date of its publication.

PHO AVICENA LABORATORY provides personal data protection for its patients, associates,
employees and all other entities (natural parties which the processed information refer to), whose
personal information are processed on any ground (consent, agreement etc.) in any manner in PHO
AVICENA LABORATORY.
Certain expressions used in this Policy, related to the personal data protection, shall have the
same meaning as the expressions provided for under the Law on Personal Data Protection (“Official
Gazette of the Republic of Macedonia” Nos. 7/2005, 103/2008, 124/2008, 124/2010, 135/2011,
43/2014, 153/2015 and 99/2016).
1. The personal data in PHO AVICENA LABORATORY are processed exclusively in
compliance with the current laws and bylaws in the field of personal data protection, as well as the
laws and bylaws in the field of healthcare protection and regulation of the operation of the healthcare
institutions.
2. Personal data protection is guaranteed to every natural person without discrimination
based on his/her nationality, race, color, religious beliefs, ethnicity, gender, language, political or
other beliefs, material status, origin by birth, education, social background, citizenship, place or type
of residence, sexual orientation or any other personal characteristics.
3. Personal data shall be collected, used and stored for specific, clear purposes established
under the law and shall be processed in a manner consistent with those objectives. The personal data
of the holders shall be kept in a form that enables the identification of the personal data holder, no
longer than necessary to fulfill the purposes for which the data are collected for further processing.
4. PHO AVICENA LABORATORY ensures complete confidentiality, integrity and
protection of the personal data of the entities. Our Laboratory shall take all necessary organizational,
administrative, technical and physical measures for protection of personal data being processed and
shall protect them at all times from accidental or unlawful destruction, loss, alteration, unauthorized
disclosure or access as well as from any illegal forms of processing.
5. The personal data collected by PHO AVICENA LABORATORY shall be appropriate,
relevant and not excessive regarding the purposes for which they are collected and processed.
6. All employees of PHO AVICENA LABORATORY shall, in compliance with the laws
and bylaws, as well as in compliance with the internal acts, take care of the protection of personal
data. The employees in PHO AVICENA LABORATORY shall be obliged to report every case of
violation of personal data protection to the immediate superiors.
7. AVICENA LABORATORY shall not make available the personal data subject of
processing to any third parties, except in cases where it is prescribed under the law, in order to
exercise its rights or to protect its interests or to comply with legal requirements / orders or requests
/ orders by other state bodies and institutions authorized under the law or the Personal Data
Protection Office.
8. Each holder of personal data shall be entitled to file a Request for access and correction
of his/her personal data processed by PHO AVICENA LABORATORY.
9. The personal data collected through the website www.avicenalab.com.mk are processed
by PHO AVICENA LABORATORY in compliance with the provisions referred to herein above in
this policy. For any questions relating to the protection of personal data, the holders may at any time
to contact us at lab@avicenalab.com.mk. If there are any changes in our Privacy Policy, they will
be appropriately incorporated in this document and published in a prominent place for all holders.
Sincerely,
PHO AVICENA LABORATORY